Privacy Policy

Welcome

Thank you for visiting the City of Evans website. Regardless of what type of device (desktop computer, laptop, tablet, smartphone or other smart device) you are using to access our website, we are committed to providing a safe and user-friendly experience. By using this website, you agree to accept the terms and conditions of this policy as outlined below.

Who we are and how to reach us

The City of Evans (hereinafter "City", "we", "us", or "our") owns and operates this municipal website as an ADA and WCAG Compliant platform to provide information about City operations and services through GHD Digital (hereinafter, “GHD”), a third-party vendor. Any questions or concerns about this website can be directed to info@evanascolorado.gov. Questions regarding GHD and the services provided on behalf of the City can be directed to www.ghd.com.

Security

The City has deployed the foremost security procedures, practices, hardware, and software to ensure that any and all digital information in the City’s possession is handled safely. The City assumes no responsibility for the content provided at, or the information collected by, websites that are linked to this one.

As a visitor to this website, your internet protocol address (IP address) will be automatically collected for the means of tracking the pages visited and viewed, the documents, forms or other information accessed, and the length of time spent on the City website. The data gathered is entirely statistical in nature and no personally identifiable information is accessed by the City. The data is compiled using a Google Analytics framework and disseminated to the City for the sole purpose of managing website content and traffic to aid in providing the best possible user experience.

Any personal information that is input to the City website will be accessed only by appropriate City staff or an appropriate third-party vendor for the reasons initially intended – e.g. applying for a building permit.

No information collected will be disseminated to a third party for any other purpose. However, all information collected on this website is subject to the provisions of the Colorado Open Records Act, including but not limited to, the access and confidentiality provisions of that law.

SMS Text Privacy Policy / Terms & Conditions

The City of Evans (hereafter “City”, "we", "us", or "our") is committed to protecting your privacy.

This Privacy Policy outlines how we collect, use, and protect the information provided through our SMS service.

1. Information Collection and Use

When you opt into our SMS service, we collect your phone number, which is provided voluntarily. We do not purchase or auto-generate phone numbers. The number you provide is used exclusively to send SMS notifications regarding account or service alerts and notices. These messages are general and do not include any personal information.

2. Opt-In Consent

By opting in, you consent to receive SMS messages from the City. Your phone number will only be used to deliver the messages described in this Privacy Policy and will not be shared or used for any other purposes.

3. Message Frequency and Types

• Message frequency varies.
• Message types may include service alerts and account notifications.
• Message and data rates may apply according to your mobile carrier's standard rates.

4. Opt-Out

You can opt out of receiving SMS messages at any time. To stop receiving messages, simply reply with the word "STOP" to any SMS message you receive. After sending "STOP", you will no longer receive messages from us.  Additional words that will also cause a mobile number to become un-subscribed are: QUIT, END, CANCEL, or UNSUBSCRIBE.

5. Privacy and Data Security

• The City is committed to protecting your privacy. Your information will only be used for the purposes described in this SMS program and will not be shared with third parties except as necessary to provide the service.
• Personal information collected for SMS messaging is managed in compliance with applicable laws and regulations, including data protection and privacy standards.
• By opting in, you agree to the City's Privacy Policy and acknowledge our commitment to protecting your data.

6. Limitations of Liability

• The City of Evans and cellular carriers are not responsible for any delayed or undelivered messages caused by factors outside our control, such as mobile carrier delays or network outages.
• The City and cellular carriers are not liable for any direct, indirect, incidental, or consequential damages that result from the use of, or inability to use, the SMS program.

7. Changes to Terms and Conditions

• We reserve the right to update or modify these Terms at any time. Any changes will be communicated to you via SMS or posted on our website at https://www.evanscolorado.gov/your-government/privacy-policy/.
• Your continued participation in our SMS program following any updates to these Terms constitutes acceptance of those changes.

8. No Third-Party Sharing

The City of Evans will never sell, rent, or share your opt in status, phone number or any other information with third parties for marketing purposes. Your information will only be used as necessary to provide the SMS service you have requested and will not be shared with other organizations or parties.

9. No Message Storage

We do not store the content of SMS messages sent. Messages are sent solely for the purpose of delivering payment reminders or notifications of past due service bills. Once sent, these messages are not retained by the City.

10. Compliance

This Privacy Policy complies with all applicable privacy laws and guidelines, including the CTIA (Cellular Telecommunications and Internet Association) standards. Our SMS service is used exclusively for service-related activities and remains in full compliance with all relevant regulations.

11. Contact Us

If you have any questions about this Privacy Policy or our SMS services, please contact us at:

City of Evans:  1100 37th Street, Evans, CO 80620

Email:   info@evanscolorado.gov             

Phone:  (970) 475-1170

Dated:   June 26, 2025